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Trust Centre
Tech when it counts. Human where it matters.
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What trust
means to us.

GDPR compliant

We protect your data in full compliance with GDPR regulations, including strict data access policies that keep you in control.

ISO 27001 certified

We meet the highest international standards for information security management, and we were the first in our industry to get there.

SOC 2 Type II audited

Regular independent audits ensure our controls and systems are secure, up to date, and effective.

Star Registry listed

Listed in the Cloud Security Alliance’s STAR registry, because transparency, auditability, and best practices matter.

Data protection. 24/7. 365 days a year.
With over 25 years of experience with cross-border VAT and leading-edge technology, we’ve built our infrastructure on one thing: trust.

Security that never sleeps.

Encryption at rest

All stored data is protected with AES‑256 encryption.

Access control & monitoring

Only authorised personnel have access to your data.

Encryption in transit

Depending on how your data is shared, we support:

  • SSL encryption (HTTPS)
  • SSL encryption (SFTP)
  • Microsoft SharePoint security protocols
Their words. Our results.
“
Our experience with VAT IT has been amazing, from the onboarding all the way through to the monthly submissions. We moved from another service provider to VAT IT and are very happy!
GOODMAN GALLERY 
Accountant
“
Our company, ExecuJet Aviation , has been working with VAT IT since 2002. I would like to highlight VAT IT’s continuous success in claiming back the VAT on our France expenditure. Their expertise, transparency and customer-centric approach make them a valuable partner for any business.    
Execujet Aviation
Finance Director
“
G2 Travel , has been working with VAT IT for the past year. We are now able to file tax reclaims in various jurisdictions, thanks to their expertise. This instance not only met our objectives but also showcased VAT its ability to deliver results efficiently and effectively. 
G2 Travel
Director
“
Embraer, has been working with VAT IT for the past 12 years.  Our problem has been working with 10 companies that have 10 different accounting processes. Different staffing in various jurisdictions. VAT IT has been able to work with all our complications and keep us on task with all the deadlines.    
Embraer 
Tax Director
“
Annely Juda Fine Art , has been working with VAT IT/Cash Back since 2006. From my experience, I would say that they are very professional, they give clear instructions on what information they require and always respond to any questions or queries very promptly.   I would be happy to recommend their services.
Annely Juda Fine Art
Finance Controller
“
Hi Fly , has been working with VAT IT for the past 5 years. Before working with VAT IT, we were not able to claim our paid VAT on different country and regulations. In particular, a claim with the Portuguese Authorities that contained a very large amount of documents and a very short deadline, that was fully processed and submitted on time.    
HI FLY
C-level
“
Access Industries has been working with VAT IT for the past six years. Our recovery of Spanish VAT was held back for an extended period related to a yacht. The administrator of the asset had tried for some time to recover these monies and was unsuccessful – and gave up. VAT IT came on board; rigorously pursued the claim; and were ultimately successful.    
Access Industries
Manager
“
Byondis has been working with VAT IT for the past years. VAT-IT offers the care of claim refunds in many countries where our suppliers are located. This instance not only met our objectives but also showcased VAT IT’s ability to deliver results efficiently and effectively.    
Byondis Group
Finance Manager
“
Our company, Yamato Transport , has been working with VAT IT for the 8 years. In particular, I would like to highlight the reclaim of the JCT funds which VAT IT were able to do on our behalf.    
Yamato Transport
Accounting Manager
“
Adecco Group , has been working with VAT IT for the past 8 years. Thanks to their support and timely feedback, we were able to reduce number of VAT applications that were rejected due to errors or incomplete documentation.    
Adecco Group
Corporate Accountant
“
Amazon/MGM Studios, has been working with VAT IT for the past 5 years. VAT IT assisted MGM with a significant HMRC claim for $200,000. Despite being rejected numerous times, they persevered, and ultimately secured the refund for MGM.  
MGM  
AP Manager
“
VAT IT took the time to understand our unique needs and tailored their solutions to fit our requirements. Their team is always responsive, proactive, and dedicated to ensuring our satisfaction.     
Paralympics Australia
Chief Financial Officer 
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