FAQs

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FAQs

VAT reclaim is the process of recovering VAT paid on eligible business expenses, either domestically or abroad.

Only VAT-registered businesses can usually reclaim VAT. Exempt businesses (e.g., healthcare, finance) often cannot.

Business travel, accommodation, meals, conferences, professional services, and import VAT, subject to local rules.

Yes, through EU refund directives or local mechanisms (e.g., 13th Directive for non-EU companies).

Invoices showing VAT, proof of payment, VAT registration certificate, and import/export docs if relevant.

Refunds can take weeks to months depending on the country and complexity.

VAT compliance refers to meeting all legal and regulatory requirements relating to VAT. This includes registering, filing accurate returns, charging VAT correctly, record-keeping, and paying VAT on time.

When annual turnover exceeds the local VAT threshold, immediately if engaging in taxable activities, or if required for cross-border sales (including non-residents).

VAT returns show VAT collected on sales and VAT paid on purchases. They are filed monthly, quarterly, or annually depending on jurisdiction and turnover.

Penalties, interest charges, reputational damage, rejection of refunds, and possible legal action.

Invoices, receipts, VAT returns, import/export docs, and accounting records. Retention usually 5–10 years.

Businesses must follow local VAT rules, register where thresholds are exceeded, and may use EU OSS/IOSS schemes for simplification.

Yes, automation ensures accurate calculations, real-time reporting, timely filing, and audit readiness.

Services include VAT registration, return preparation, monitoring legal changes, audits, and end-to-end VAT management.

E-invoicing is the digital exchange of invoice data in a structured format, allowing for automated processing and compliance with tax regulations.

No. Emailing a conventional PDF is not the same as e-invoicing. E-invoicing requires structured data formats that enable automated processing.

This depends on local tax regulations. View our atlas for a guide on who needs to e-invoice in which countries.

This depends on local tax regulations. Many tax authorities mandate it for businesses above a certain turnover threshold or for B2B/B2G transactions. View our atlas for a guide on who needs to e-invoice in which countries.

E-invoice formats vary by region, with common standards including XML, UBL, PEPPOL BIS, JSON, and EDIFACT. Eezi supports a variety of these formats, ensuring compatibility with global standards and local compliance requirements.

E-invoices are sent through secure digital channels like PEPPOL, API integrations with tax authorities, or via e-invoicing platforms/service providers.

Yes. Businesses typically need ERP software with e-invoicing capabilities or a connection to an e-invoicing solution provider.

In some countries (e.g., India, Saudi Arabia), invoices must be registered with a government portal that validates and returns a unique invoice reference or QR code.

Yes. E-invoicing systems use encryption, digital signatures, and secure networks to ensure data integrity and confidentiality.

Faster invoice processing; Reduced manual errors; Improved cash flow and compliance; Easier audit trails and record-keeping; Enhanced security and fraud prevention.